The Business Benefits of GIS: An ROI Approach
ESRI Gold Key

7. Estimate Benefits

Estimate Benefits Example

Identifying the benefits that arise from a program of GIS projects is generally the most challenging of all the steps to define an ROI business case for GIS since benefits are often vague and more difficult to measure. However, it is possible to identify and quantify the business value.

Note: This step assumes you have completed step 2, step 3 and step 4.

  • Business Opportunities spreadsheet
  • Project Definition template

eBook Chapter

  • Chapter Seven: Estimate Business Benefits [PDF] - updated 07/09/2008
    This file contains the digital version of Chapter Seven from the book "The Business Benefits of GIS".

    This chapter takes a logical and structured approach to identifying and quantifying the business benefits that will arise from implementing a GIS program of work.

Tools and Templates

  • Benefits Model Template This item is locked. Please login and agree to the license agreement to access this file. [XLS] - updated 09/02/2008
    If you encounter a macro problem with this Excel 2007 file please see the users guide. [PDF]
    The Benefits Model template allows you to break out the elements associated with the specific projects in your portfolio to allow comparison between the benefit value of a calculated base case without GIS and a calculated case with GIS. To complete the template, it is necessary to revisit the original opportunity list created during the interviews in step 2 and prioritized in step 3 and the program portfolio of GIS projects defined in step 4.
  • GIS Benefits Truck Delivery Example This item is locked. Please login and agree to the license agreement to access this file. [XLS] - updated 09/02/2008
    If you encounter a macro problem with this Excel 2007 file please see the users guide. [PDF]
    To illustrate how to define and measure a benefit, an example of an organization that uses trucks to make deliveries is modeled.

Case Studies

The information on this Web site page has been derived in whole or in part, under license, from the ROI Methodology of PA Consulting Group, Inc.